Bring/Posten Norway has chosen Consafe Logistics successful concept CESAM for automatic control, services and upgrades of their approx. 8500 PDA units - which the companies drivers uses on a daily basis.
"One of the objectives with this investment is to minimize our service costs for PDA units and to be able to use the full range of units. We save time and money with the possibility to handle upgrades and installations by remote control and it gives us a complete overview of our PDA units – at all times", says Johan Ronæs, VP IT Bring/Norway Post.
Today Bring/Norway Post has about 700 users of CESAM, and at the end of June 2010 they will have about 8500 users. Before the investment of CESAM, all service, upgrades and other device handling needed to be done manually, i.e. the unit was sent away during a longer period (15-25 days) for service. The company invested in a PDA unit pool - in order to back up the units that were sent away for service, resulting in huge costs and time consuming work. For Bring/Posten Norway "Proof of Delivery" is business critical and a well functioning PDA unit is crucial for every driver.
CESAM ,Consafe Logistics concept for service and device management, contains PDA Reporting, Click2Track, Device Management, order handling and services*. CESAM have today approx 2500 users.
"Every company that needs to handle a large amount of PDAs has challenges and want to know what their investment does – is it producing and is it effective enough? They want control and to be able to trust that their solutions is using the hardware investment in a effective way. With CESAM they get cost effective control every day", says Inge K. Hårsaker, Sales Director, Mobile Solutions, Consafe Logistics AS
CESAM opens the door for a friction free handling of PDA units during their lifetime. Companies can easily obtain information i.e. , is the unit upgraded with the latest software, check user usage, safety/security, access for non authorized users etc, and all details collected generates a great basis for cost control.
Inge K. Hårsaker comments: ”CESAM supports Bring/NorwayPost "day-to-day" business and gives them a possibility for control and an logistics advantage. We are very pleased that Bring/NorwayPost has chosen our concept and are looking forward to a long-term partnership.
PDA Reporter: Automated registration and error handling
Click2Track: Automated service and logistics handling. (ex. device pool, service history, RMA, online tracking, warehousing)
Enterprise Device Management: contains HelpDesk, Remote Control, upgrades, safety/security etc
Order Status: Web portal, Order handling/status, Delivery and Deviations
Service: Technical Support, Operation, Staging, Hosting etc
Read more about CESAM here
About Bring/Norway Post
Bring is a Nordic challenger in the post and logistics industry. Bring consists of six specialist areas: Express, Citymail, Mail, Logistics, Frigoscandia and Dialogue, each of which are leading players within their areas. Together, they give Bring a broad range of products and services and increase the Group’s competitiveness. Posten Norge is still the engine in the Norwegian range of postal services. Posten provides people throughout Norway with postal and bank services by means of 1500 post offices and Post i Butikk, and 30 000 postboxes. More than 16 000 proud employees dressed in red and 8 000 large and small red cars ensure that letters and packages get to their destinations as agreed, just as they have over the past 360 years. www.norwaypost.eu
About Consafe Logistics Group
Consafe Logistics is one of Europe’s leading suppliers of mobile logistics solutions to customers using logistics to improve their competitiveness. We develop, implement and support solutions throughout the whole supply chain, mobile IT solutions, consulting within logistics and process improvements. Consafe Logistics has a turnover of 600 M SEK, and about 350 employees. Our business is divided into two business areas: Warehouse & Distribution and Mobile Solutions/hardware Solutions. We help customers in over 30 countries throughout the world from our subsidiaries in Sweden, Norway, Denmark, Netherlands, Poland and the UK. Consafe Logistics is part of the JCE Group of Companies. www.consafelogistics.com
For more information please contact:
Inge K. Hårsaker
Sales Director Mobile Solutions
Consafe Logistics AS
Tel: +47 40 00 68 08,
Marketing & Communication Director,
Consafe Logistics Holding AB
Tel: +46 709-89 52 51,